Patient communication is one of the most important areas in practice life and has become even more significant throughout the course of the pandemic. The UK national lockdown that was introduced earlier this month is a perfect opportunity for you to reach out to your patients, reassure them, and build strong relationships.

Using the effective tools you have within your dental software can make your patient communication seamless. Campaign+ is a convenient way to inform your patients from within EXACT that you are still accepting appointments, and providing patients with the care they need. Take the pressure off your front desk team and give them more time to spend on what matters most, patient care.

Communicating with your patients reinforces the feelings of trust and care you and your practice team have worked so hard to gain. Iron out any concerns that the new lockdown may have created by letting your patients know that dentistry has not been affected.

Each new set of rules and regulations imposed throughout the pandemic naturally increases levels of fear and anxiety. Clearly communicate the processes that you have in place so your patients can be confident when visiting your practice.

Watch the video below for a detailed guide on how to send lockdown communications to your patients 

 

Previous blog
Patient Communication
Next blog
Supporting you achieve your 45% target for NHS practices
SOE Blog

Latest Post

Practice Management, SOE - Exact

Secure with our Patient Portal

23 February 2021
At Software of Excellence, you can be assured that your patient’s data is protected.  We provide solutions that are not only secure but are trusted.  
Read more

News, Dental Software, Trade Show, SOE - Exact

Join us at BDIA on demand

22 February 2021
One month to go! Join the SOE team at BDIA Dental Showcase On Demand 22-26 March 2021. This year we are delighted to be supporting the BDIA’s virtual.  
Read more

NHS, Dental Software, NHS Practice, SOE - Exact

Hitting the 45%

22 January 2021
The government’s insistence on imposing activity targets on NHS contracted practices has caused much dismay amongst the profession. But leaving aside.  
Read more

News, NHS Practice, SOE - Exact

SNOMED Clinical Terminology in EXACT

20 January 2021
All NHS practices in England are required to use the SNOMED clinical codes for charting patient treatments from 1st April 2021.  
Read more