Patient communication is one of the most important areas in practice life and has become even more significant throughout the course of the pandemic. The UK national lockdown that was introduced earlier this month is a perfect opportunity for you to reach out to your patients, reassure them, and build strong relationships.

Using the effective tools you have within your dental software can make your patient communication seamless. Campaign+ is a convenient way to inform your patients from within EXACT that you are still accepting appointments, and providing patients with the care they need. Take the pressure off your front desk team and give them more time to spend on what matters most, patient care.

Communicating with your patients reinforces the feelings of trust and care you and your practice team have worked so hard to gain. Iron out any concerns that the new lockdown may have created by letting your patients know that dentistry has not been affected.

Each new set of rules and regulations imposed throughout the pandemic naturally increases levels of fear and anxiety. Clearly communicate the processes that you have in place so your patients can be confident when visiting your practice.

Watch the video below for a detailed guide on how to send lockdown communications to your patients 

 

Previous blog
Patient Communication
Next blog
Supporting you achieve your 45% target for NHS practices
SOE Blog

Latest Post

Communication, Private Practice, NHS Practice, SOE - Exact

Automated Recalls: Convenience meets commitment

05 May 2021
As a practice owner, you will know only too well the detrimental effect that missed appointments can have on the health of both your patients and.  
Read more

Communication, Dental Software, SOE - Exact

Acceptance of technology

27 April 2021
The digital divide – fact or fiction?  
Read more

SOE - Exact, Blog, Best Practice

Meet the CSC team: Robert

22 April 2021
Our CSC (Customer Success Consultant) team helps transform thousands of dental practices each year into great businesses. With extensive product and.  
Read more

Communication, SOE - Exact, Best Practice

Campaign+: Build great patient relationships

21 April 2021
Since the outbreak of COVID-19, a huge number of dental appointments have had to be postponed and cancelled. As research into the link between oral.  
Read more